Diamond Bar Auto Care

(909) 303-6523
Mon - Fri: 9:00 AM - 5:00 PM
4

I was impressed with the service. They really attended to my car. What needed to be done. And they were honest about. I felt that they were not trying to get over on me. And also how they let you know what they are going to do. Before they even do the work.

5

always great service

5

I love the service and the waiting room helps time go by quickly. The staff is also very friendly.

5

This place is integrity all the way honest they mean honest I witnessed it with my own face they're really honest here now to keep the ghetto out of here

5

This place is the cleanest auto shop I've been to! Nice waiting area, it's bright, they offer free snacks.. They're so friendly! When Harry jr needed had to explain what I needed to get done on my car, he was very thorough. He even showed me a video of how the parts that needed to be replaced worked, and why they should be replaced. Definitely check this place out! They also have coupons and deals going on. Oh, and I love the little treats they leave in my car after it's done getting services! Makes for a nice little snack for the ride home:)

5

I wanted to update my review of this place after going back a couple times to get all of my auto maintenance done especially for the service lady named Candy. While getting my car serviced yesterday, I listened in on her conversations while watching cable tv. I paid attention to how she addressed and dealt with other customers that came in.Candy was awesome in her customer service skills because she listened attentively not only to me but for every other customer that came in to describe their car problem. In addition Candy was thorough in every transaction and asked additional questions that the customer might not know how to ask in order to address the customers concern and eliminate any possibility of unneeded repairs. Awesome job Candy.

One of the biggest problem with auto repair place is being able to trust the service technician, however after coming here twice, I can honestly say that this place is legit, genuine, honest (no pun intended) and is a place I would highly recommend to friends and family. They are not in business to make a quick buck, they really do work hard.The location is great with easy access from the 57 and 60 freeway at Sunset Crossing or Diamond Bar Blvd.The waiting room is clean, comfortable and features Free Wifi, computer with free internet access, cable TV, Keurig coffee machine and bottled water. There is also a kids play area, and the restroom is clean.The shop area is clean and organized. The staff works with a sense of urgency and gives realistic waiting time. Like all other auto repair places they would recommend services that should be considered and point out trouble spots that may need immediate attention. However the one thing that I appreciate about Honest 1 is that I am never pressured to do anything. Another great thing is that they will present you a straight forward estimate upfront before any work is done. Harry is always patient in explaining things and will take the time to go into the shop to find out what is the real situation with your car without guessing or assuming. I'm definitely going to take my car back there because Honest 1 takes pride in treating their customer like family.

- Honest-1 Auto Care Diamond Bar
5

Great friendly service. Was very pleased. Only down side is they wanted to charge me $60 to replace a $10 cabin air filter, which taken less than 2 minutes to replace! Will be coming back for oil changes and minor services as long as prices remain reasonable.

5

I found this place via Yelp and the good reviews are well-earned. The waiting room is nice and comfortable with big windows that let lots of light in. I ended up waiting having to wait there for a couple hours while they worked on my car, but didn't mind the wait that much since I had parked myself into a comfy leather armchair in front of the TV. The staff reviewed things with me explaining what each item was on the authorization form. I felt comfortable getting the work done there and will be coming back in the future.

5

I came in today referred by a good friend who gets service done here and I am impressed how amazing they are here. I came in for an oil change. As soon as I walked in I was greeted, which is a plus to be acknowledged. (most places are rude and very pushy) as they promptly did my oil change, they also told me I needed other car maintenance, as well and gave me an estimate. This family owned business is one of kind! in a great area of Diamond Bar and extremely friendly. I am referring my friends and family here!! they're affordable and great in customer service! I will be coming back for the rest of my car maintenance, thank you so much!! (:

5

Awesome customer service and maintence work.

Honest-1 Diamond Bar is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Diamond Bar (909) 396-9700 if you have any issues in accessing any area of our website.